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Emotional Intelligence at Work
Category: Personal Development
Intellectual intelligence (IQ) in reality is less important than EQ in determining how successful we are. What EQ provides is the ability to communicate deeply and effectively, because approximately 95% of what we communicate is nonverbal and emotionally driven.

[more on Emotional Intelligence at Work]
 
New Release!
E-Mail Etiquette by Shirley Taylor
A fresh look at dealing effectively with e-mail, developing great style, and writing clear, concise messages

[more on
E-Mail Etiquette]
 Upcoming Programmes/Workshops  
  July 2009
» 2 Jul Success Skills for Secretaries and Support Staff
» 2-3 Jul Business Finance for Non-Financial Managers
» 3 Jul Emotional Intelligence at Work
» 8 Jul Achieving Peak Performance by Improving your Memory
Fully Booked, next run on 21st Oct
» 9 Jul World Class Transformational Leadership
» 9 Jul Get to Grips With Grammar
» 11 Jul One Day Microsoft Office 2007 Workshop
» 15 Jul Dealing with Conflict
» 16 Jul Knowing Your True Personality
» 16 Jul Enhance Your Effectiveness at Work
» 17 Jul Time and Stress Management
» 21 Jul Effective Credit Control & Speedy Debt Recovery
» 30 Jul Mind Mapping at Work
  August 2009
» 6 Aug Winning and Retaining Clients in Tough Times!
» 6 Aug Gaining A World Class Professional Advantage
» 6-7 Aug Power Up Your Business Writing Skills
» 12 Aug Enhance your Productivity with Speed-Reading
» 13 Aug The New Secrets Of World Class Emotional Intelligence
» 13-14 Aug Presenting You!
» 21 Aug Creating A World Class Culture Of Service Excellence
» 25-26 Aug Present for Success
» 27 Aug Powerful People Skills
» 30 Aug Think Fast, Think Smart
  September 2009
» 1 Sep Effective Technical Writing Skills
» 3-4 Sep Being A World Class Business to Business Sales Professional
» 9 Sep Polished Presentation Skills
» 9 Sep Activate your Listening Skills
» 10 Sep Speak up Successfully
» 10-11 Sep Being A World Class Communicator
» 16 Sep Dealing with Conflict
» 16 Sep Business Etiquette and Professisonal Poise
» 17 Sep Personal Effectiveness and You
» 17-18 Sep World Class Collaborative Negotiations
» 23 Sep Successful Business Communication Skills
» 24 Sep Creativity at Work
» 30 Sep Time & Stress Management
  October 2009
» 6 Oct Mind Mapping at Work
» 7 Oct Energise Your E-mail Writing Skills
» 8 Oct Success Skills for Secretaries and Support Staff
» 8 Oct World Class Transformational Leadership
» 9 Oct Emotional Intelligence at Work
» 15 Oct Knowing Your True Personality
» 15 Oct Dealing with Difficult People and Situations
» 15-16 Oct Business Finance for Non-Financial Managers
» 15-16 Oct Presenting You!
» 20 Oct Effective Credit Control & Speedy Debt Recovery
» 21 Oct Achieving Peak Performance by Improving your Memory
» 22 Oct Creating A World Class Culture Of Service Excellence
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