People are constantly observing your behaviour and judging your competence, character, and commitment based on it. Why is etiquette important at the workplace? Because "rules of etiquette dictate the proper way people should behave in society," says Audrey Quek from Audrey Quek Image Consultancy. Each culture has its own interpretation of "should" and "should not".

At the 10 November 2007 workshop entitled "Professional Behaviour at the Workplace", Audrey Quek shared with close to 50 participants how one can exude and portray a professional image within a business workplace in a positive manner .