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EQ and You

  - Developing Your Emotional Intelligence  
Are you troubled by office politics or interpersonal relationship problems? Besides struggling to perform well at work, you are faced with increasing stress that is non-work related. Building good rapport with your peers has gradually become part and parcel of modern society's norm to facilitate smoother working relationship.

Most people display their emotions upfront and are unable to act professionally when they encounter distress situations. Our emotional intelligence is thus like the skeleton to creating sound connections with others. Be the master of your own destiny, take charge of your emotions!

  Date : 9 October 2010, Saturday
: 9:30 am - 12:30 pm
  Price : S$28 (incl. 7% GST)
  Venue : Inland Revenue Authority of Singapore
Level 5, The Auditorium
55 Newton Road, Revenue House,
Singapore 307987
Nearest MRT: Novena Station
      [ map ]
: For more information, please call Pei Yan or Linc at
6861 1000
or email us at marketinginfo@jobsdb.com.sg
This seminar creates awareness of the significance of Emotional Intelligence in one's personal and professional life. The participants will learn how to apply EQ for enhanced self management, how to develop and sustain EQ competencies to improve their working relationships, ability to manage their teams as well as increase individual and team performance.

Participants will discover:
•�The significance of EQ in the workplace
•�How to identify and manage emotions – Be able to change their moods
•�Tools to relate more effectively with others and develop stronger relationships
   by building positive emotional bank accounts
Personal Competence - Intrapersonal EQ:
    - What are emotions and how they affect us
    - EQ & You - Steps to emotional fitness
- The power of emotions:
  Recognise the impact of emotions on decision-making and behaviour
    - Managing your moods
    - Develop and sustain a high level of self-motivation and optimism
Social Competence - Interpersonal EQ:
    - IQ versus EQ
    - Discover how emotions influence interpersonal relationships
    - Read and respond to emotional and social cues
- Empathy:
  The key to better understanding others and having a positive influence
    - Attend to emotions of others - How to create that good feeling
Chiang Wen-Wei

Certified Life Skills Coach and certified Results Coach. He holds a Masters of Business Administration and BSc (Hons) from the UK. He is a US Certified Behavioural Consultant for DISC profiling and is also certified for the Myers-Briggs Type Indicator (MBTI) Personality Profile Analysis and the BarOn Emotional Quotient Inventory (EQ-i) for Emotional Intelligence profiling and coaching. He has more than 10 years experience in training and development, consulting and coaching.

He is the Resident Consultant for a company that provides training programmes, HR-consulting and development services. He is also the certified Lead Trainer and Assessor in Singapore for Results Coaching Systems Australia that trains professional and workplace Coaches worldwide.

He has conducted numerous training programmes in Leadership, Teamwork, Customer Service, Emotional Intelligence and Coaching. He also specialises in developing and coaching individuals and managers to be coaches. His personal clients include SingTel, StarHub, AMEX, PriceWaterhouseCoopers, Shell-Seraya, the Public Utilities Board (PUB), Singapore Press Holdings, Citibank, Credit Suisse, OCBC, AIA and the Singapore Police Force. He was also an adjunct faculty of the Singapore Management University (SMU) and Ngee Ann Polytechnic. Being a member of the MENSA Society, he is able to facilitate groups of different intellectual levels.

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