StarHub Job Guide - Communications Article & Media Career Guide

StarHub is Singapore's fully-integrated info-communication company, offering a full range of information, communications and entertainment services for both consumer and corporate markets.

StarHub operates Singapore's fastest two-way 3.5G mobile network that delivers up to 14.4 Mbps for downlink (with HSPA+ coming soon) to complement its nation-wide GSM network, and an island-wide HFC network that delivers multi-channel cable TV services (including Digital Cable and High Definition Television) as well as ultra-high speed residential broadband services. StarHub also operates an extensive fixed business network that provides a wide range of data, voice and wholesale services.

Launched in 2000, StarHub has become one of Singapore's most innovative info-communications providers, and the pioneer in 'hubbing' - the ability to deliver unique integrated and converged services to all its customers. StarHub is listed on the main board of the Singapore Exchange since October 2004 and is a component stock of the Straits Times Index.

We profile 4 talented StarHub staff here -

StarHub Vision
To be Singapore’s first choice for information, communications and entertainment services.

StarHub Mission
To provide every person, home and business in Singapore with world-class multimedia services and content

StarHub Core Values
ExCITe: Excellence, Creativity, Integrity, Teamwork.

StarHub Branded Customer Experience Attributes
Consistent, Intentional, Valuable, Differentiated

StarHub Service Promise
“Your Experience, My Responsibility”

Joshua Ngui Lei Kwong is the Marketing Communications Manager and he’s been with StarHub for 9 years.

Joshua, what is your job like at StarHub?

My main job scope involves leading a team in developing communication campaigns for StarHub TV. Our daily activities includes exciting work such as creating TV commercials, print advertisements, roadshows, websites among many others. Together with my team, we work with different groups of people from creative and media agencies, channel partners and event companies to roll out these campaigns.

What do you enjoy about your job?

I enjoy the creative process of bringing a marketing campaign to live. I always feel a sense of satisfaction to see the end product come to life either in the form of an advertisement, event or a TV commercial. I also enjoy working with some of the best people in the industry who are truly passionate about advertising.

What are some highlights/achievements in your job?

Some of the highlights include working on groundbreaking campaigns such as introducing High Definition TV and Digital Video Recorder in the TV arena. Winning numerous awards at advertising award shows like Hall Of Fame or EFFIES also reinforces the work we do within the communications industry.

Why is StarHub a great company to work at?

My bosses give me much latitude to express ideas and put forward plans that can make a difference. The great friendship and teamwork of team members from different departments are also the main reasons why StarHub is a great place to work at.

What are your future career goals that you would like to achieve at StarHub?

My future goals will be to strengthen my team and to always strive to produce even better communication campaigns that will lead to the long term growth of the StarHub brand.

May Wong Mui Yun is a Senior Broadcast Graphic Designer at the MSU department, and she’s been with StarHub for 5 years.

May, what is your job like at StarHub?

As a Senior Broadcast Graphic Designer in StarHub, my role is to perform graphic packaging for on-air promo trailers which inform our viewers of the timings and highlights of programmes aired on StarHub TV.

What do you enjoy about your job?

To me, designing motion graphic is something I enjoy doing on a daily basis. The process is like playing a game or going on an imaginative adventure. I work in an environment where there are no fixed rules or formula as creativity and the process of ‘thinking out of the box’ are very important.

Other than having fun at work, I do face certain challenges too. The most challenging part of this job is how to capture viewers’ attention using basic graphic elements such as shapes and colors to create a sequence of motion graphics and entice viewers to tune in to the programmes on our cable TV platform.

What are some highlights/ achievements in your job?

The major highlight of my job is when my effort is being recognised and appreciated not only by our local audiences but also by international and worldwide critics and judges when my works are shortlisted in various major competitions. This biggest highlight definitely was the awards and prizes that I have won in the past few years.

I would like to take this opportunity to express my gratitude to my immediate supervisor and colleagues for their trust and support. I would not have been able to win the awards without their guidance and assistance.

Why is StarHub a great company to work at?

StarHub shows care and concern for every employee. This is evident from its comprehensive medical benefits, staff welfare schemes, personal skills upgrading opportunities and simple gestures such as providing fruits to its employees to promote healthy living.

What are your future career goals that you would like to achieve at StarHub?

There is always room for me to improve my skills. I would always strive to achieve more in my job and consistently set high standards for my work.