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New Release!
LearningDB.com is proud to announce the recent publication of a great book by our partnering trainer:
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E-Mail Etiquette |
| by Shirley Taylor |
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A fresh look at dealing effectively with e-mail, developing great style, and writing clear, concise messages |
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E-mail is having a phenomenal effect on the way we communicate, but not always for the better! With large volumes of e-mail and pressure to reply quickly, the quality of our messages is declining. What you write and how you write it will affect what people think of you, just as a handshake does when you meet someone face to face. Well-written messages that look and sound professional will help people feel good about communicating with you and your organisation. |
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Seasoned author and trainer Shirley Taylor shows you how to create electronic rapport and achieve the right results from your e-mails. You will learn how to enhance your reputation as a caring communicator, and present yourself and your organisation in a positive light. In her usual clear, straightforward style, Shirley gives practical guidance on how you can make e-mail work for you, including:
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1. Maximising the potential of e-mail |
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2. Looking good online |
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3. Writing clear, effective messages |
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4. Structuring messages logically |
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5. Developing rapport through e-mail |
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6. Managing your mailbox |
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7. Practising safe e-mail |
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8. Nurturing your netiquette |
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“I’m really proud of E-mail Etiquette and Present for Success, the first two books in the Success Skills series by ST Training Solutions. As Series Editor, I’ve enjoyed working with authors to make sure the books are easy-to-read, highly practical, and written in straightforward, simple language. Each book is packed with essential tools and strategies that will make you more effective and successful. ST Training Solutions Success Skills series is aimed at helping to shape the star in you!”
Shirley Taylor, CEO of ST Training Solutions Pte Ltd
Chief Editor of the Success Skills Series of books, published by Marshall Cavendish International
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