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| Date:
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14-15 December 2009 |
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| Duration: |
2 days, 9:00am –
6:00pm |
| Venue: |
SNEF Training
Institute |
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Participants will be issued a Statement of Attainment (SOA) upon successful completion and assessment of the training course |
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| Fees Payable |
S$38 (inc. 7% GST)
Full fee is $214. Amount shown is after SDF Subsidy
Please apply for SDF funding via www.sdf.gov.sg
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| Requirements for SDF & SRP Funding |
Training must be fully sponsored by companies, which are registered or incorporated in Singapore
Must be a Singaporean or Permanent Resident
Attain at least 75% attendance
Undertake all assessments in the course
Company can apply for absentee payroll for participants via www.srp.org.sg before the course starts.
Workers 40 yrs old and above with ‘A’levels & below
90% of hourly basic salary capped at $10/hour
Other Workers
80% of hourly basic salary capped at $10/hour |
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For more information, please contact
Lynn at 6861 1000 or email to learning@jobsdb.com.sg |
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This WSQ Service Excellence module aims to impart the knowledge and application skills to proactively offer and promote service to customers. It includes accessing and communicating detailed product and service information sought by a diverse range of customers; in order to make recommendations that meet customers' personal needs. |
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