After the call
Immediately after the call, write a short thank-you note. Correct phraseology for a phone interview would be something like "Thank you for spending time with me on the phone today talking about the enrollment management position. I enjoyed the conversation and have a better understanding of the job. I'd be interested in an on-site interview, and would welcome the opportunity to further discuss my candidacy."
For Individuals With Hearing Loss/Deafness
Phone interviews are not an impossibility. Many recruiters are quite accustomed to interviewing via relay service or TTY. Certainly, all companies should be prepared for and facile in communicating in these ways. Too often, however, they are not. For recruiters who are not, as unfair as it may be, the candidate may have to suggest alternatives to the speaking-and-hearing phone interview. A hard-of-hearing candidate may want to send a note to the recruiter before the interview indicating some basic TTY vocabulary. It is up to you whether or not you want to educate the recruiter about communicating via TTY or relay. In my opinion, the single most important vocabulary non-TTY users need to know is "GA," which is a way for both parties to indicate that they are finished with their answer/question/comment. GA means go ahead, as in go ahead it's your turn to talk.
In the computer age, another suggestion may be a real-time conversation via chat technology. Companies may have specific areas on their Web site where employees can meet in real time from different locations. Such a site would be an ideal venue in which candidates and recruiters can interview.
A Chance to Test the Waters
The phone interview is the second step in the process for many recruiters. During a phone interview, interviewers can check out whether you are as good as you sound on paper, if you are articulate and if you'd be a good person to have join the firm. Most importantly, a phone interview serves a way to narrow down the pool to finalists and semifinalists. Few people get hired solely on the basis of a phone interview. The phone interview is a way for both the candidate and the interviewer to test the waters. So, relax, be professional, and be yourself! Remember, the best thing about phone interviews is that you don't have to wear a suit!
Read our other article on Telephone Interviews Part 1 & Part 2
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